As a Motor Trade Association of Western Australia (Inc) [MTA] member
BIDU is bound by the following principles:
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To deal fairly, honestly, promptly and courteously with all customers. |
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To ensure that all products and services provided are delivered in a competent manner, with value, honesty, fairness and integrity. |
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To ensure all standards of workmanship are provided to the customer as promised, in accordance with industry practice for the work concerned, and in a manner that shall enhance the reputation of the industry. |
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To honour all my statutory warranties and other obligations promptly and fairly. |
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To ensure that all advertising is accurate and truthful in every respect. |
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To recognise and affirm the right of the customer to courteous, prompt and honest dealing. |
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To treat my fellow motor industry members with professionalism and respect and conduct my business in a free and fair competition. |
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To uphold and observe all laws and regulations governing the motor vehicle industry, and avoid any actions that may bring the MTA (WA) and my fellow members into disrepute. |
The MTA symbol is the symbol of our Membership & Commitment
